Clear answers about design projects, training workshops, mentoring and how we work together.
Everything you need to know about branding, websites, retainers and working with the studio.
The Brand Foundation typically takes 4 to 6 weeks from kickoff to final handover. The Digital Launchpad website project takes 6 to 10 weeks depending on content readiness and revision rounds. The Complete Identity & Digital Ecosystem spans 10 to 16 weeks. We provide a detailed timeline in every proposal.
We design and build fully responsive websites using clean, modern platforms. You own everything at handover, and we guide you through hosting setup, domain connection and maintenance options. If you already have a developer, we can deliver design files and a thorough handover brief instead.
Retainers include a fixed number of design hours each month, priority turnaround, campaign creative, social media graphics, PDF documents, light print work and direct access to the studio principal. Unused hours do not roll over, and extra hours are billed at a pre-agreed rate.
Absolutely. Many clients begin with The Brand Foundation, then move to a website project, and finally settle into a monthly retainer. Each stage builds on the last, so your brand stays consistent as you grow.
Every project is handled personally by the studio principal. We do not outsource or pass work to junior designers. You have one point of contact from the first discovery call through to final handover, with direct email and video call access throughout.
You receive complete source files in all relevant formats: vector logos (.AI, .EPS, .SVG), brand guidelines PDF, web assets (.PNG, .JPG, .SVG), print-ready files (.PDF with bleed and crop marks), website design files and style tokens. Everything is yours to keep and use forever.
Yes. While we are based in Melbourne, we work with clients across Australia and internationally via Zoom, email and project management tools. Time zones are managed upfront to ensure smooth communication.
Every project includes two rounds of revisions at each major milestone. Additional revision rounds are quoted based on scope. We structure feedback carefully at each stage to keep the project on time and on budget.
From first enquiry to final handover — what to expect when you work with the studio.
Fill in the project enquiry form to tell us about your goals, audience and vision.
Quick chat to understand your business, goals and how we can best support you.
We send you a detailed brief form to complete so we capture every detail.
We send a clear scope, timeline and fixed price for your approval.
A 50% deposit secures your spot in our schedule and kicks off the project.
Work starts on your project with structured milestones and regular updates.
Two rounds of revisions at each milestone to refine every detail together.
Full file handover with guidance, source files and ongoing support options.
Workshop logistics, software requirements, certificates and what to expect from each program.
Workshops are structured group training sessions for corporate teams, typically 3.5 to 6 hours with up to 8 participants. Coaching sessions are private 2-hour intensives focused on one specific tool (Adobe or Canva) with exercises tailored to your real projects. Adobe Coaching is $399 for a single session or $999 for a 3-Session Pack. Canva Coaching is $299 for a single session or $799 for a 3-Session Pack. The mentoring program is a 4-week journey covering career, portfolio, pricing and business strategy with weekly 60-minute sessions at $950.
Not at all. The Corporate Canva Empowerment Workshop and Canva Coaching are designed for anyone with zero to minimal design experience. Adobe Coaching is flexible — we can start with basics or jump straight into advanced workflows depending on your current level.
Corporate workshops accommodate up to 6 participants at the base price, with a maximum of 8 participants. The Corporate Canva Empowerment Workshop costs $650 for up to 6 people, plus $95 per additional person for 7–8 participants. The Technical Adobe & AI Workflow Training costs $1,800 for up to 6 people, plus $250 per additional person for 7–8 participants. For teams larger than 8, two workshops can be scheduled. Coaching sessions are strictly one-on-one for maximum personalisation. The mentoring program is also one-on-one.
Both. We deliver in person across Melbourne and regional Victoria, or via Zoom for distributed teams and coaching clients. For in-person sessions, you will need a meeting room with a screen or projector. For Zoom, participants simply need their own computer. Coaching sessions are also available via Zoom or in person at our studio.
Travel charges apply when I come to your office. Online sessions via Zoom are offered at no extra cost. You are also welcome to come to my studio in Hoppers Crossing at no charge.
For Canva workshops and coaching, just a free Canva account. For Adobe training and coaching, your organisation should have Creative Cloud licenses for Photoshop, Illustrator and InDesign. We provide a pre-session checklist so your IT team can prepare everything in advance.
The 4-week mentoring program includes four private 60-minute sessions, a live portfolio and skills audit, proposal and invoice templates, direct video feedback on your creative work, pricing calculators, AI workflow support, and a Certificate of Completion.
Workshop and coaching bookings can be rescheduled with at least 7 days notice at no charge. For cancellations within 7 days, 50% of the fee is retained to cover preparation time. Mentoring program deposits are non-refundable but can be transferred to a future intake.
Yes. Every workshop, coaching session and the mentoring program includes a Certificate of Completion. These can be added to LinkedIn profiles and professional portfolios.
All participants receive 30 days of email support to ask questions and troubleshoot issues. Coaching sessions include a follow-up cheat sheet. We also provide template updates and AI prompt libraries so you keep improving after the session.
From enquiry to post-session support — how your team training experience unfolds.
Fill in the training enquiry form with your team size, goals and preferred focus.
We discuss your team size, goals, skill level and the best format for you.
Clear scope, session outline and deposit invoice sent for your approval.
Software and setup guide sent to your team so everyone is ready to go.
Workshop or coaching session runs — interactive, practical and tailored.
30 days of email support begins, plus cheat sheets and follow-up resources.